Privacy Policy

1. Introduction

FXA AI Pro ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or request access to our data analysis and predictive modelling services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

Please read this policy carefully to understand our practices regarding your personal data. By using our website or submitting a request through our forms, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect and process the following categories of information:

• Information you provide directly: such as your name, email address, company name, and any details submitted through our "Request Access" or contact forms.
• Technical and usage data: including IP address, browser type, device information, pages visited, and referral source, collected automatically when you browse our website.
• Correspondence data: records of communications between you and FXA AI Pro, including emails and support requests.
• Cookie data: information collected through cookies and similar tracking technologies, as described in Section 6 below.

We do not knowingly collect sensitive personal data (such as health, biometric, or financial account credentials) through this website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries and process requests for access to our services
• To operate, maintain, and improve our website and its functionality
• To communicate with you about updates, service information, or administrative matters
• To monitor and analyse usage trends to improve user experience
• To detect, prevent, and address technical issues, fraud, or security concerns
• To comply with applicable legal obligations

4. Legal Basis for Processing

Where applicable data protection law requires it, we rely on one or more of the following legal bases to process your personal data: your consent, the necessity of processing to perform a contract or provide a requested service, our legitimate business interests, and compliance with legal obligations.

5. Data Sharing and Disclosure

We do not sell personal data to third parties. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, and email delivery, under appropriate confidentiality obligations
• Professional advisers, including legal and compliance consultants, where necessary
• Regulatory or governmental authorities, where required by law or to protect our legal rights
• A successor entity in the event of a merger, acquisition, or sale of business assets

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to distinguish you from other users, remember your preferences, and understand how our site is used. You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. If you disable cookies, some features of our website may not function as intended.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When data is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If personal data is transferred to countries outside your country of residence, we take steps intended to ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, which may include the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please get in touch through the contact channels listed on our website.